Soonta ("Company") values the personal information of customers (users) and complies with applicable data protection laws.
Below we inform you of the purposes and methods of processing your personal information.
Any future revisions to this policy will be notified through the in-game notice function.
Article 1 (Purpose of Processing)
The Company processes personal information for the following purposes.
Your information will not be used for any purpose other than those listed below.
- Provision of game services
- Identity verification, purchases, and payment processing
- Prevention of unauthorized use of the game
- Confirmation of intent to join
- Member identification
- Confirmation of purchase history
- Verification of payments made by others
- Access, correction, and deletion of the subject's personal information
Article 2 (Items Collected and Collection Method)
[1] Items Collected
(1) Member Identification and Management
- ID, Email, Password, Country
- Nickname, Profile picture
(2) Linked Account Usage
- Member identifiers from Facebook, Google, and Apple
(3) Game Service Usage
- Mobile phone and PC device information
- Game usage records, access logs, payment records, misconduct records, authentication records
(4) Payment and Refund
- Email address, purchase history details
- Supporting documents required for verification (if necessary)
(5) Automatically Generated/Collected Information
- Device ID: Ad Identifiers (IDFA/ADID), Device model, OS version, Language settings
- Usage History: App execution records, access logs, cookies, error reports
- If tracking is permitted: Activity data for personalized ads and service improvement (only if granted via ATT)
[2] Collection Method
(1) Collected through consent procedures when joining services provided by the Company
(2) Collected voluntarily by the user or upon request during customer support for payments and usage
Article 3 (Processing and Retention Period)
The Company processes and retains personal information during the retention and usage period agreed upon at the time of collection or as required by law.
(1) Member Identification and Management
Period: Destroyed 14 days after membership withdrawal
Basis: Consent of the data subject
(2) User Usage Records (Logs) and Access Data
Period: 3 months
Basis: Protection of Communications Secrets Act
(3) Payment/Refund Related Information
Period: 5 years
Basis: Act on Consumer Protection in Electronic Commerce
(4) Complaint Records
Period: 3 years
Basis: Act on Consumer Protection in Electronic Commerce
Article 4 (Destruction Procedures and Methods)
- The Company destroys personal information without delay once the retention period has expired or the processing purpose has been achieved.
- If a linked account is deleted, the information is destroyed immediately upon request from the linking provider.
(1) Destruction Procedure
Information is destroyed immediately when the purpose is met, except for the 14-day grace period after withdrawal requests to prevent fraud.
(2) Destruction Method
Electronic files are permanently deleted, and paper documents are shredded or incinerated.
Article 5 (Refusal of Collection and Use)
Users may refuse the collection and use of personal information.
However, doing so may restrict access to some or all services.
Article 6 (Provision to Third Parties)
In principle, the Company does not provide personal information to external parties except:
(1) With prior consent from the user
(2) In a form that cannot identify a specific individual for statistics or academic research
(3) When required by law or requested by legal/investigative authorities through official procedures
Article 7 (Rights of Data Subjects and Legal Representatives)
- Users can exercise their rights to access, correct, delete, or withdraw consent at any time.
- Users can directly view, edit, or delete personal info within the app.
- Withdrawal of consent is possible through the "Withdraw Membership" function.
Article 8 (Measures to Ensure Data Security)
The Company takes technical/managerial measures such as encryption, security programs, and limiting access to personal info systems to ensure data safety.
Article 9 (Privacy Officer)
Name: Sang-hyun Jeon
Email: soontagfc@gmail.com
Article 10 (Remedies for Rights Infringement)
Users may contact their local data protection authority for remedies regarding personal information infringement. For global users, complaints can be filed with appropriate national regulatory bodies in their respective jurisdictions.
Article 11 (Changes to Policy)
Effective Date: April 16, 2026
Update Date: April 16, 2026